You have 7 days from delivery to request a return or exchange. The piece must be unworn, with tags attached and the dust bag and box included.

Message us on WhatsApp at +92 336 6368999 or email info@eleganceandedge.store with your order number. We will arrange a courier pickup from your address — no need to visit a courier office.

Once your return passes inspection, refunds are issued within 5–7 working days via your original payment method, or by bank transfer / EasyPaisa / JazzCash for COD orders.

Prefer a different colour or silhouette? Exchanges ship free — we will send the new piece as soon as your return is on its way back to us.

Pieces that show signs of wear, are missing tags or packaging, or were marked as final sale cannot be returned. Sale pieces are exchange-only.